DEFINITION
The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in client and customer demands
( Noe ? Hollenbeck )
The growth or realization of a person's abilities through concious or unconcious learning,development programmes, usually include elements of planned study and experience, and are frequently supported by a coaching or counselling facility (Manpower services Commission, (1981:15)
Schwan and General Physics ? development & assessment : Identify competencies (schwan, 15 competencies)
360-degree feedaback to evaluate managers' competencies in line with :
1. Change management
2. Leadership
3. Motivation
4. Managing conflict
5. Performance and empowerment
The Various purposes of Education Programs:
1. Job-specific skills
2. Increase self-confidence
3. Getting valuable knowledge, ie : globalization affects a company's structure
4. Learn new ways of thinking and looking at problems
Employee development which is implemented by interacting with a more experienced organizational member to enhance / increase their skills and knowledge.
1. Mentoring
2. Coaching
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Source: Best Practices in Employee Training PowerPoint Slides: HR Employee Training & Development PowerPoint (PPT) Presentation Slide Deck, UJ Consulting
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